Privacy Policy

Welcome to Shoes Shop! As fellow outdoor enthusiasts who value trust and reliability, we’re committed to protecting your privacy with the same dedication we put into selecting our trail-running shoes and hiking gear. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit sportsshoestore.com.

1. Information We Collect

We collect information that helps us provide you with the best outdoor gear shopping experience:

• Personal Information: Name, email address, shipping address, and phone number when you place an order
• Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal account information
• Order History: Products you’ve purchased, including accessories, footwear, socks, and outdoor gear
• Technical Data: IP address, browser type, device information, and pages visited
• Communication Data: Emails and messages sent to our customer adventure team

2. How We Use Your Information

We use your data to enhance your shopping adventure:

• Process your orders for hiking shoes, trail running gear, and outdoor accessories
• Provide customer support from our Seattle-based team
• Send order confirmations and shipping updates
• Improve our website and product selection
• Prevent fraud and ensure transaction security
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data like we treat our hiking trails – with respect and care. We only share your information when necessary:

• Payment Processors: Visa, MasterCard, JCB, and PayPal to complete your transactions
• Shipping Partners: To deliver your outdoor gear worldwide (excluding Asia and select remote areas)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Based at 3049 Elliot Avenue, Seattle, US 98105, we implement robust security measures:

• SSL encryption technology for all data transmissions
• Secure payment gateways with industry-standard protection
• No storage of sensitive payment data on our servers
• Regular security audits and updates
• Data retention only as long as necessary for business purposes

5. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a readable format

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for website functionality and secure checkout
• Analytical Cookies: Help us understand how customers use our site
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding Asia and select remote areas), your data may be transferred internationally. We ensure appropriate safeguards are in place and process transactions in USD.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be communicated through our website or email.

Thank you for trusting Shoes Shop with your outdoor adventures and your personal data. We’re committed to protecting both with the reliability you expect from quality hiking gear.